It’s easy to become frustrated when it seems employees don’t listen. But it falls to the leader to figure out how to get staff fully on board with the company’s plan.
I’m the first to admit I can be impatient or unclear at times. Sometimes what I say to others doesn’t really match what I’m thinking — or what I think I’ve said. I think fast and talk fast, and details can become lost in translation. Recently, I found myself yelling at my phone — with no one on the other end — when I received a question via text about something I thought I’d explained three times before.
Instead of becoming angry, try to discover what went wrong and take these steps to become a better and more respected leader.